Job Description
Superintendent Hosting
  • Monday to Friday – West Perth location
  • Company contribution to private health insurance
  • Performance, Retention and Profit Share Bonuses
  • Ensure hosting infrastructure remains secure, reliable and highly available

 

Our vision

As a leading iron ore producer, Hancock Iron Ore is helping secure the resources, jobs and prosperity that underpin the nation’s future. Guided by our vision to be the best mining company for Australia, we measure success not only by what we produce, but by the difference we make. We value creating opportunities, helping build regional and remote areas, and supporting Australian businesses by unlocking potential wherever it exists. Being 'For Australia' means delivering lasting benefits for today and for generations to come. 

 

About the role

An opportunity exists for a Superintendent Hosting to join the Technology Operations team in Perth.

Reporting to the Manager Hybrid Cloud, you will be responsible for the delivery, operation and continual improvement of Hancock Iron Ore’s (HIO) on-premises and cloud-hosted infrastructure. Leading a high-performing team, you will be accountable for ensuring our critical hosting services are reliable, secure, efficient and aligned with business, operational and technology requirements. This influential leadership role will oversee service delivery, operational governance, vendor performance, financial management and infrastructure lifecycle planning, while championing automation, AI-enabled capabilities and modern operational practices to deliver stronger service reliability and business outcomes.

 

Duties

  • Lead the delivery and operational performance of on-premises and cloud-hosted infrastructure services
  • Develop and execute hosting platform roadmaps, lifecycle plans and capacity strategies
  • Oversee the availability, reliability, security and performance of hosting infrastructure
  • Lead major incident, problem, change, disaster recovery and service continuity activities
  • Manage operational budgets, vendors and service providers to optimise performance, value and contractual compliance
  • Drive platform modernisation, automation, AI-enabled capabilities and operational standardisation
  • Partner with Technology and business stakeholders to reduce technical debt and deliver sustainable service improvements

 

Skills and experience

  • Demonstrated experience leading teams responsible for enterprise hosting, infrastructure or platform services
  • Proven experience managing critical cloud and hybrid hosting environments
  • Strong knowledge of enterprise infrastructure technologies, including Microsoft Azure, Windows Server, VMware and enterprise storage
  • Extensive IT Service Management experience across major incidents, problems, change, release and service continuity management
  • Experience managing infrastructure lifecycles, platform roadmaps, capacity planning and modernisation initiatives
  • Proven experience managing technology vendors, operational budgets, service performance, cybersecurity controls and vulnerability remediation
  • Tertiary qualifications or relevant industry certifications, with exposure to mining, operational technology, automation and Infrastructure as Code environments will be beneficial

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About Hancock Iron Ore

Hancock Iron Ore has a portfolio of world-class iron ore operations located in West Australia’s Pilbara region, with a strong history of delivering reliable products for our customers in key international markets. We have four operating mines: Roy Hill, Miralga Creek, Sanjiv Ridge, and McPhee Creek, plus a range of exciting development opportunities.
 
We deliver more than 70 million tonnes of ore each year through our own two-berth port facility at Stanley Point and the multi-user Utah Point in Port Hedland, providing the materials needed to foster global economic growth and development. Leveraging established infrastructure, including our processing plant and 344km independently owned and operated heavy haul railway, our operation oversees each moment from when ore is mined through to when it is shipped.

West Perth Headquarters

Located in the heart of West Perth, our headquarters offers a contemporary and collaborative workplace designed to support productivity, wellbeing and connection. From our popular on-site café, serving fresh breakfast and lunch options alongside barista-made coffee, to modern workspaces, rooftop terraces and end-of-trip facilities for active commuters, we've created an environment that combines great facilities with a workplace culture that helps our people thrive.

Equal Opportunity

Hancock Iron Ore is an Equal Opportunity Employer and encourages Indigenous Australians, Veteran personnel and females to apply. We are a fair, diverse and welcoming workplace. We are proud of our relationships with our Traditional Owners and value the difference these partnerships make to the success of the project and to the lives of the people on whose land we operate.

Application Information

To be eligible to apply for this role you must be legally permitted to work permanently in Australia.

This advertisement will close no later than the Posting End Date specified.  We may close the advertisement early should suitable candidate/s be identified, so encourage prompt applications.

Recruitment Agency submissions will not be considered.
Apply now
Posting End Date:  09/09/2026
Information at a Glance
Business Unit:  Strategy & Technology
Job Location:  West Perth
Posting End Date:  09/09/2026
Apply now

Please note that recruitment agencies are not invited to submit candidates for this position.