Job Description
Administrator Business Support
  • 8/6 days only roster | FIFO from Perth to the Roy Hill Mine
  • Performance, Retention and Profit Share Bonuses
  • Private health cover contribution for employees and immediate family
  • 18 Weeks paid Parental Leave for primary caregivers

 

Our Vision:

As a leading iron ore producer, Hancock Iron Ore is helping secure the resources, jobs and prosperity that underpin the nation’s future. Guided by our vision to be the best mining company for Australia, we measure success not only by what we produce, but by the difference we make. We value creating opportunities, helping build regional and remote areas, and supporting Australian businesses by unlocking potential wherever it exists. Being 'For Australia' means delivering lasting benefits for today and for generations to come.

 

About the role: 

The Process Plant team is currently seeking a Business Support Administrator to join them on a 8 Days on, 6 Days off Roster based at Roy Hill Mine. Reporting to the Supervisor Business Support, this will be a key role providing an excellent standard of support to all levels of administration in the Process Plant area.  

 

As a touchpoint to all departments, you will have an advanced level of communication both written and verbal. With a keen eye and attention to detail, your focus will be on accuracy and quality output whilst being able to manage competing priorities and volumes.  

 
Duties: 

  • Onboarding of new employees and contractors, travel and accommodation bookings, roster tracking and amendments 
  • Supporting internal and external stakeholders through CRM tools, with calendar management and meeting bookings, site notices, presentations, and various compliance reporting 
  • Data entry supporting financial processes using SAP 
  • Provide excellent customer service in an accurate and timely manner and in accordance with organisation policies and procedures 
  • Department administrative duties to support the processing team members 

 

Skills and Experience: 

  • Experience in an office administration role dealing with internal and external customers 
  • Proficient in the use of SAP and/or INX highly desirable 
  • Certificate IV in Business Administration or equivalent experience in a similar role desirable 
  • Proficient in Microsoft Suite applications 

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About Hancock Iron Ore

Hancock Iron Ore has a portfolio of world-class iron ore operations located in West Australia’s Pilbara region, with a strong history of delivering reliable products for our customers in key international markets. We have four operating mines: Roy Hill, Miralga Creek, Sanjiv Ridge, and McPhee Creek, plus a range of exciting development opportunities.
 
We deliver more than 70 million tonnes of ore each year through our own two-berth port facility at Stanley Point and the multi-user Utah Point in Port Hedland, providing the materials needed to foster global economic growth and development. Leveraging established infrastructure, including our processing plant and 344km independently owned and operated heavy haul railway, our operation oversees each moment from when ore is mined through to when it is shipped.

Life at the Roy Hill Mine

Our Mine Village is a modern, comfortable home away from home, with recent extensive upgrades to accommodation, dining, fitness, recreation, and wellbeing facilities. Residents can enjoy renovated rooms with contemporary amenities, high-quality dining with healthy, vegan, and gluten-free options, upgraded gym and pool facilities, social and recreation spaces, SWIFT in-room entertainment, a 24/7 retail offering, and an active calendar of community, lifestyle, learning, and family-friendly activities.

Equal Opportunity

Hancock Iron Ore is an Equal Opportunity Employer and encourages Indigenous Australians, Veteran personnel and females to apply. We are a fair, diverse and welcoming workplace. We are proud of our relationships with our Traditional Owners and value the difference these partnerships make to the success of the project and to the lives of the people on whose land we operate.

Application Information

To be eligible to apply for this role you must be legally permitted to work permanently in Australia.

This advertisement will close no later than the Posting End Date specified.  We may close the advertisement early should suitable candidate/s be identified, so encourage prompt applications.

Recruitment Agency submissions will not be considered.
Apply now
Posting End Date:  05/10/2026
Information at a Glance
Business Unit:  Operations
Job Location:  Roy Hill Mine (FIFO)
Posting End Date:  05/10/2026
Apply now

Please note that recruitment agencies are not invited to submit candidates for this position.